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Terms & Conditions

General assistance conditions:


Shipping:
Tesla di Bosisio Marco assumes no responsibility in the event of damage
during transport or loss of the package. Always make sure the goods are
packed and protected to avoid damage.


Payments:
Payments are accepted by Cash, Bank Transfer and PayPal (with a 1.5% increase).


In case of refusal of payment or non-payment, the following will be done:

  • The customer is obliged to collect the goods no later than 30 days from the notice of ready goods, beyond this term Tesla di Bosisio Marco has the right to make use of of article 2756 of the civil code which attributes to creditors, for services and expenses related to the conservation and improvement of movable property, the lien ongoods provided they are still with the person who provided the service and/or supported themexpenses. Therefore, in the event of failure to collect and pay for the repair, Tesla's Bosisio Marco, in addition to not being required to return the goods, also has the right tosell it according to the rules established for the sale of the pledge (art. 2797 of the civil code).


Competitionaunt:

  • It is noted that 70% of the pro audio equipment in circulation is no longer produced andsupported. Regarding vintage gear/synthesizers (1930-2000)often resorts to NOS (new old stock) or used spare parts as they are no longer produced. 

  • European regulations on warranties on bulk electronic components guarantee the component sold free of defects upon receipt and assembly. Suchwarranty extension does not apply in case the damage to the component is caused by external events such as electric shocks, mechanical shocks, improper use or negligence.


Having said that, the repair is guaranteed for 3 months only on the intervention carried out.


In the event of a General Overhaul, the warranty will be 3 months on the entire product.


Exclusions on all "consumables":

  • Thermionic valves

  • Switches

  • Potentiometers/Faders

  • Lamps

  • Display (if not replaced during the intervention)

  • Microphone Capsules

  • speakers


In no case are aesthetic aspects covered by the guarantee.

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